What materials are your products made from?

Sex ToysSilicone: High-quality, medical-grade silicone is a popular choice for many adult toys because it’s body-safe, hypoallergenic, and non-porous, meaning it doesn’t harbor bacteria. Silicone products are soft, flexible, and provide a skin-like feel, making them comfortable and safe for intimate use.ABS Plastic: Often used in rigid parts of toys, such as handles or cases, ABS plastic is durable, non-toxic, and body-safe. It's also non-porous and easy to clean, making it a preferred material for certain toys.TPE/TPR (Thermoplastic Elastomers/Rubbers): These materials offer a soft and flexible feel, similar to silicone, but may be porous, meaning they’re more likely to harbor bacteria. TPE and TPR are usually used in lower-cost items, though they aren’t as long-lasting or hygienic as silicone.Glass: Borosilicate glass, which is highly durable and shatter-resistant, is sometimes used in high-end sex toys. It’s non-porous, hypoallergenic, and compatible with all types of lubricants, providing a unique, firm experience.Metal (Stainless Steel): Stainless steel is commonly used in toys where weight and firmness are desirable. It’s non-porous, body-safe, and can be used with any lubricant.Jelly/Rubber (PVC): While still available, jelly or PVC materials are less common in modern, quality sex toys due to concerns about phthalates and other potentially harmful chemicals. Many reputable brands now avoid these materials in favor of safer, non-toxic alternatives.2. LingerieLace and Mesh: Lace and mesh are commonly used for their aesthetic appeal in lingerie, offering a delicate, sheer appearance. Lace is often made from nylon, polyester, or spandex blends to provide elasticity and durability.Silk and Satin: Higher-end lingerie may use silk or satin fabrics for a luxurious feel against the skin. While silk is natural, breathable, and soft, satin is often a polyester-based, cost-effective alternative that provides a similar smooth texture.Cotton: Often used in lingerie linings or parts of garments that touch the skin, cotton is breathable, hypoallergenic, and ideal for sensitive areas. Some products may use organic cotton for eco-conscious shoppers.Nylon and Spandex Blends: Many lingerie items, especially stretchy or body-contouring pieces, are made from nylon and spandex blends for comfort, elasticity, and durability.3. Bath and Body ProductsNatural Oils (e.g., Coconut Oil, Jojoba Oil): Natural oils are commonly used in massage oils and body products due to their skin-nourishing properties. They provide hydration, lubrication, and a pleasant feel for intimate products.Aloe Vera: Known for its soothing and moisturizing qualities, aloe vera is often used in body mists, lotions, and even some lubricants for its gentle, skin-friendly properties.Glycerin: A common ingredient in personal lubricants and body care products, glycerin is a humectant that helps retain moisture. However, it can be problematic for some individuals, as it may increase the risk of yeast infections in sensitive areas.Essential Oils and Fragrances: Many bath and body products include essential oils like lavender, eucalyptus, or chamomile for their aromatic and soothing properties. Synthetic fragrances may also be used, although these are sometimes avoided by people with sensitive skin.Paraben-Free Preservatives: To extend shelf life and maintain product safety, paraben-free preservatives are often used, especially in water-based products like lotions or body mists.4. LubricantsWater-Based: Water-based lubricants are versatile, safe to use with most toys and condoms, and easy to clean up. They often contain ingredients like glycerin, aloe vera, and cellulose to improve glide and consistency.Silicone-Based: Silicone-based lubricants provide long-lasting slickness and are ideal for water play since they’re not water-soluble. They work well with non-silicone toys and are body-safe, though they can leave a residue.Hybrid Lubricants: Hybrid lubricants combine water and silicone for a balanced texture that’s longer-lasting than water-based alone but still easy to clean. They are often compatible with most toys and are a good middle ground.Oil-Based: Oil-based lubricants provide a thicker, moisturizing experience but are not compatible with latex condoms and may not be recommended for internal use due to potential bacterial growth.5. Bondage Gear and BDSM KitsLeather and Faux Leather: High-quality BDSM gear often uses leather for its durability and aesthetic appeal. Faux leather or vegan leather options are available for customers who prefer animal-free materials.Silicone and Rubber: Some restraint or bondage items use soft, flexible silicone or rubber for a more comfortable fit. These materials are generally body-safe and easy to clean.Metal (Stainless Steel): Metal is used in items like cuffs, chains, and hooks for strength and durability. Stainless steel is often chosen for its hypoallergenic properties and sleek appearance.Nylon and Cotton: These materials are common in softer bondage items like ropes, straps, and blindfolds. They provide strength without discomfort, making them popular choices for beginners.Key Points Summary:Stuffgoodies emphasizes body-safe, non-toxic materials for customer safety and comfort:Sex Toys: Medical-grade silicone, ABS plastic, stainless steel, glass, and in some cases, TPE or TPR.Lingerie: Lace, mesh, silk, satin, cotton, and nylon/spandex blends.Bath and Body: Natural oils, aloe vera, glycerin, and paraben-free preservatives.Lubricants: Water-based, silicone-based, hybrid, and oil-based options.Bondage Gear: Leather, faux leather, silicone, rubber, stainless steel, nylon, and cotton.

Are your sex toys body-safe and non-toxic?

Yes, at Stuffgoodies, we prioritize your safety and comfort. All our sex toys are crafted from body-safe, non-toxic materials to ensure a safe and enjoyable experience. We carefully select high-quality materials like medical-grade silicone, ABS plastic, and stainless steel, which are hypoallergenic, non-porous, and easy to clean. Our products are designed to meet stringent safety standards, so you can trust that each item in our collection is both pleasurable and safe for intimate use.

Are products waterproof or water-resistant?

At Stuffgoodies, we offer a diverse selection of products, including both waterproof and water-resistant options. Each product's water compatibility is clearly specified in its description, allowing you to choose items that suit your preferences and needs.Understanding the Differences:Waterproof Products: These items are fully sealed and can be safely submerged in water, making them ideal for use in the bath or shower.Water-Resistant Products: These items can handle light moisture or splashes but should not be fully submerged.How to Identify Water Compatibility:Product Descriptions: Each product page includes detailed information about its features, including water compatibility.Customer Support: If you have specific questions about a product's water resistance, our customer service team is available to assist you or chat with our bot!Care and Maintenance Tips:Cleaning: Always follow the manufacturer's instructions for cleaning to maintain the integrity of the product.Storage: Ensure products are thoroughly dried before storage to prevent damage.By paying attention to the product details and following proper care guidelines, you can enjoy your Stuffgoodies products safely and effectively.

How do I care for and clean my products?

Proper care and cleaning of your products from Stuffgoodies are essential for maintaining their quality, ensuring safety, and extending their lifespan. Here's a comprehensive guide to help you:1. Use Appropriate Cleaning ProductsWe offer a range of specialized Sex Toy Cleaners designed to effectively sanitize your items without causing damage. These cleaners are formulated to be gentle on materials while eliminating bacteria and other contaminants.2. Cleaning Instructions by MaterialSilicone, Glass, and Stainless Steel Toys: Wash with warm water and mild, unscented soap. Alternatively, use our recommended sex toy cleaners for optimal results. Ensure thorough rinsing to remove any soap residue.ABS Plastic and TPE/TPR Toys: Gently clean with warm water and mild soap or a suitable toy cleaner. Avoid submerging battery-operated toys unless they are specifically labeled as waterproof.Lingerie and Apparel: Refer to the care labels on each garment. Generally, hand washing in cold water with mild detergent is recommended to preserve the fabric and elasticity.3. Drying and StorageDrying: After cleaning, pat your items dry with a clean, lint-free cloth. Allow them to air dry completely before storage to prevent moisture-related issues.Storage: Store your products in a cool, dry place away from direct sunlight. Utilize storage bags or cases to keep items clean and prevent them from coming into contact with other materials that could cause reactions.4. Additional TipsAvoid Harsh Chemicals: Do not use alcohol, bleach, or other harsh chemicals on your products, as they can degrade materials and cause irritation.Regular Maintenance: Clean your items before and after each use to maintain hygiene and product integrity.By following these care and cleaning guidelines, you can ensure that your Stuffgoodies products remain safe, hygienic, and enjoyable for years to come.

Do you provide discreet packaging for delivieries?

Yes,Stuffgoodies provides the ultimate discreet packaging for all deliveries. Our products are carefully packed in plain, unmarked brown boxes with no exterior descriptions, logos, or images, ensuring complete privacy. Orders are shipped from our warehouse in California and delivered worldwide, so you can enjoy a truly discreet shopping experience, no matter where you are.

How do I place on order on Stuffgoodies.com?

Placing an order on Stuffgoodies.com is simple and secure! Here’s how:Browse Products: Start by exploring our wide selection of items, from sex toys and lingerie to bath and body products. Use the search bar or navigate through our categories to find what you need.Select Your Item: Once you find an item, choose any relevant options, such as size or color, and then click “Add to Cart.”Review Your Cart: When you're ready to checkout, click the shopping cart icon in the top right corner. Review your selected items, adjust quantities if needed, and proceed by clicking “Checkout.”Enter Shipping Information: Fill in your delivery details, ensuring your address is correct for a smooth delivery experience.Choose Payment Method: Select your preferred payment option from our secure payment methods, which may include credit/debit cards, PayPal, and other options.Confirm and Place Order: Review your order details, including your shipping and payment information, then click “Place Order” to complete your purchase.Receive Confirmation: After placing your order, you’ll receive a confirmation email with all order details and a tracking link once it ships, so you can follow its journey.

What payment methods do you accept?

At Stuffgoodies, we strive to make checkout as easy and secure as possible. Currently, we are in the process of adding a new payment gateway to enhance your payment options. At the moment, we offer PayPal as our primary payment method, ensuring a quick and safe transaction process. This system allows you to use your PayPal account or pay with a credit or debit card through PayPal's platform.We will be updating our payment methods shortly to offer a broader range of options for your convenience. Stay tuned for more ways to make secure purchases at Stuffgoodies.com!

Is my payment information secure?

Yes, at Stuffgoodies, your payment security is our top priority. We use industry-standard encryption and secure payment processing systems to protect your sensitive information. Currently, all payments are processed through PayPal, which offers a high level of security and buyer protection. This means your credit card details are never stored on our servers, and each transaction is encrypted to keep your information safe.As we update our payment options, we will continue to ensure that every transaction on Stuffgoodies.com remains private and secure, so you can shop with confidence.

Can I make changes to my order after placing it?

Yes, you can make changes to your order after placing it. Simply contact us immediately regarding your original order to initiate the return process. Once the item is returned intact and without damages, we will issue a refund according to our refund policy.In the meantime, you’re welcome to place a new order for the product you prefer, and we’ll ensure it’s shipped within 24 hours. For further details, please review our refund policy or reach out to our customer support team.

Can I cancel my order after it is placed?

Yes, you can cancel your order by contacting Stuffgoodies via email as soon as possible. However, if the order has already been shipped, cancellations are no longer possible. In this case, it becomes the customer’s responsibility to return the item once received. For more details, please refer to our return policy or contact our support team for assistance.

How can I use a discount code?

Using a discount code at Stuffgoodies is easy! Here’s how:Add Items to Your Cart: Start by selecting the items you’d like to purchase and add them to your cart.Go to Checkout: Once you’re ready, click on the cart icon and proceed to checkout.Enter Discount Code: In the checkout process, you’ll see a field labeled “Discount Code” or “Promo Code.” Enter your code here and click “Apply.”See Your Discount: After applying the code, you’ll see the discount reflected in your order total.Please note that only one discount code can be used per order. If you have any issues applying a code, feel free to reach out to our customer support team for assistance. Happy shopping!

Are there any promotions or deals available?

Absolutely! Stuffgoodies is offering amazing discounts starting at 25% off and going up to 60% off on select products. Now is the perfect time to explore our collection and find premium items at unbeatable prices!

What is your return policy?

At Stuffgoodies, we have a 30-day return policy, giving you 30 days from the date you receive your item to request a return.Eligibility for ReturnTo qualify for a return, your item must be:In the original condition in which you received itUnworn or unused, with tagsIn its original packagingAccompanied by the receipt or proof of purchaseTo start a return, please contact us at stuffgoodies@stuffgoodies.com. Once your return is accepted, we’ll provide a return shipping label along with instructions on how to send the package. Items returned without prior authorization will not be accepted.

What should I do if I recived a damaged or incorrect item

If you receive a damaged or incorrect item from Stuffgoodies, please follow these steps:Inspect Your Order: Check the item as soon as it arrives to confirm any issues.Contact Customer Support: Reach out to us immediately at service@stuffgoodies.com. Please include your order number, a description of the issue, and, if possible, photos of the damaged or incorrect item.Wait for Assistance: Our team will review the issue and guide you through the next steps, which may include sending a replacement, issuing a refund, or arranging a return.We’re here to make it right and ensure you’re satisfied with your purchase!

How do I return a product?

To return a product to Stuffgoodies, follow these simple steps:Check Eligibility: Ensure that your item meets our return criteria—it must be in its original condition, unworn or unused, with tags, and in its original packaging.Contact Us: Reach out to our customer service team at stuffgoodies@stuffgoodies.com to initiate the return process. Be sure to include your order number and reason for the return.Receive Return Instructions: If your return is approved, we’ll send you a return shipping label along with detailed instructions on how and where to send your package.Send the Package: Carefully pack your item according to the instructions and ship it back to us using the provided label. Items sent back without prior authorization may not be accepted.Wait for Refund Confirmation: Once we receive and inspect the returned item, we’ll notify you if your refund has been approved. Approved refunds are processed back to your original payment method.If you have any questions about the return process, feel free to reach out to our customer support team here

How do I contact customer support?

You can reach our customer support team via email at stuffgoodies@stuffgoodies.com. We’re here to help with any inquiries or issues!

What are your customer support hours?

Our support team is available Monday to Friday from 9 am to 6 pm (local time) to assist you with any questions.

Do you offer live chat for assistance?

Yes, we offer live chat support via our website. You can chat with our trusted bot for quick assistance or reach out to our team during support hours.

How do I report an issue or provide feedback?

To report an issue or share feedback, email us at stuffgoodies@stuffgoodies.com. Your feedback helps us improve our service!

Where can I find a product guide or tutorials?

Product guides and tutorials are available in our Quick Guide sections, offering insights on using and choosing the best products.

Do you offer giftcards?

Yes, we offer gift cards that make a perfect gift. You can purchase them directly on our website.

How do I purchase a giftcard?

Visit the Gift Cards section on our website to choose a card amount and complete your purchase.

FAQ Eurus

Stuffgoodies FAQ – quick answers about orders, discreet shipping, returns, refunds, sex toy care, and customer support

Product Information

Sex Toys

Silicone: High-quality, medical-grade silicone is a popular choice for many adult toys because it’s body-safe, hypoallergenic, and non-porous, meaning it doesn’t harbor bacteria. Silicone products are soft, flexible, and provide a skin-like feel, making them comfortable and safe for intimate use.
ABS Plastic: Often used in rigid parts of toys, such as handles or cases, ABS plastic is durable, non-toxic, and body-safe. It's also non-porous and easy to clean, making it a preferred material for certain toys.
TPE/TPR (Thermoplastic Elastomers/Rubbers): These materials offer a soft and flexible feel, similar to silicone, but may be porous, meaning they’re more likely to harbor bacteria. TPE and TPR are usually used in lower-cost items, though they aren’t as long-lasting or hygienic as silicone.
Glass: Borosilicate glass, which is highly durable and shatter-resistant, is sometimes used in high-end sex toys. It’s non-porous, hypoallergenic, and compatible with all types of lubricants, providing a unique, firm experience.
Metal (Stainless Steel): Stainless steel is commonly used in toys where weight and firmness are desirable. It’s non-porous, body-safe, and can be used with any lubricant.
Jelly/Rubber (PVC): While still available, jelly or PVC materials are less common in modern, quality sex toys due to concerns about phthalates and other potentially harmful chemicals. Many reputable brands now avoid these materials in favor of safer, non-toxic alternatives.

2. Lingerie

Lace and Mesh: Lace and mesh are commonly used for their aesthetic appeal in lingerie, offering a delicate, sheer appearance. Lace is often made from nylon, polyester, or spandex blends to provide elasticity and durability.
Silk and Satin: Higher-end lingerie may use silk or satin fabrics for a luxurious feel against the skin. While silk is natural, breathable, and soft, satin is often a polyester-based, cost-effective alternative that provides a similar smooth texture.
Cotton: Often used in lingerie linings or parts of garments that touch the skin, cotton is breathable, hypoallergenic, and ideal for sensitive areas. Some products may use organic cotton for eco-conscious shoppers.
Nylon and Spandex Blends: Many lingerie items, especially stretchy or body-contouring pieces, are made from nylon and spandex blends for comfort, elasticity, and durability.

3. Bath and Body Products

Natural Oils (e.g., Coconut Oil, Jojoba Oil): Natural oils are commonly used in massage oils and body products due to their skin-nourishing properties. They provide hydration, lubrication, and a pleasant feel for intimate products.
Aloe Vera: Known for its soothing and moisturizing qualities, aloe vera is often used in body mists, lotions, and even some lubricants for its gentle, skin-friendly properties.
Glycerin: A common ingredient in personal lubricants and body care products, glycerin is a humectant that helps retain moisture. However, it can be problematic for some individuals, as it may increase the risk of yeast infections in sensitive areas.
Essential Oils and Fragrances: Many bath and body products include essential oils like lavender, eucalyptus, or chamomile for their aromatic and soothing properties. Synthetic fragrances may also be used, although these are sometimes avoided by people with sensitive skin.
Paraben-Free Preservatives: To extend shelf life and maintain product safety, paraben-free preservatives are often used, especially in water-based products like lotions or body mists.

4. Lubricants

Water-Based: Water-based lubricants are versatile, safe to use with most toys and condoms, and easy to clean up. They often contain ingredients like glycerin, aloe vera, and cellulose to improve glide and consistency.
Silicone-Based: Silicone-based lubricants provide long-lasting slickness and are ideal for water play since they’re not water-soluble. They work well with non-silicone toys and are body-safe, though they can leave a residue.
Hybrid Lubricants: Hybrid lubricants combine water and silicone for a balanced texture that’s longer-lasting than water-based alone but still easy to clean. They are often compatible with most toys and are a good middle ground.
Oil-Based: Oil-based lubricants provide a thicker, moisturizing experience but are not compatible with latex condoms and may not be recommended for internal use due to potential bacterial growth.

5. Bondage Gear and BDSM Kits

Leather and Faux Leather: High-quality BDSM gear often uses leather for its durability and aesthetic appeal. Faux leather or vegan leather options are available for customers who prefer animal-free materials.
Silicone and Rubber: Some restraint or bondage items use soft, flexible silicone or rubber for a more comfortable fit. These materials are generally body-safe and easy to clean.
Metal (Stainless Steel): Metal is used in items like cuffs, chains, and hooks for strength and durability. Stainless steel is often chosen for its hypoallergenic properties and sleek appearance.
Nylon and Cotton: These materials are common in softer bondage items like ropes, straps, and blindfolds. They provide strength without discomfort, making them popular choices for beginners.

Key Points Summary:

Stuffgoodies emphasizes body-safe, non-toxic materials for customer safety and comfort:

Sex Toys: Medical-grade silicone, ABS plastic, stainless steel, glass, and in some cases, TPE or TPR.
Lingerie: Lace, mesh, silk, satin, cotton, and nylon/spandex blends.
Bath and Body: Natural oils, aloe vera, glycerin, and paraben-free preservatives.
Lubricants: Water-based, silicone-based, hybrid, and oil-based options.
Bondage Gear: Leather, faux leather, silicone, rubber, stainless steel, nylon, and cotton.

Ordering and Payments

Shipping and Delivery

Everything you need to know about return & exchanges as a customer of Stuffgoodies.com

Returns and Exchanges

Privacy and Security

Everything you need to know about product reccomendations and assistance at stuffgoodies.com

Product Recommendations and Assistance

Account and Subscription

Customer Support

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Sex Toys

2. Lingerie

3. Bath and Body Products

4. Lubricants

5. Bondage Gear and BDSM Kits

Key Points Summary:

.heading-template--16526971928672__faq_NUDtar { } .dark .heading-template--16526971928672__faq_NUDtar { --color-highlight: #f89a48; } Ordering and Payments

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Eligibility for Return

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FAQs