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First time customer
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Return Policy
Refund Policy Summary
We offer a 30-day return policy for unused, unworn items in original packaging with proof of purchase. To request a return, contact us at stuffgoodies@stuffgoodies.com for
Shipping Information
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📦 Returns & Eligibility
We offer a 30-day return policy, meaning you have 30 days from receiving your item to request a return. To qualify, your item must be unused, unworn, with tags, and in its original packaging. You will also need to provide a receipt or proof of purchase.
To initiate a return, please contact us at stuffgoodies@stuffgoodies.com. If your return is accepted, we will send you a return shipping label along with detailed instructions on how and where to send your package. Returns sent without prior approval will not be accepted. For any questions regarding returns, feel free to reach out to us at stuffgoodies@stuffgoodies.com.
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🔍 Damaged, Defective, or Incorrect Items
Please inspect your order immediately upon delivery. If you receive a defective, damaged, or incorrect item, contact us as soon as possible at stuffgoodies@stuffgoodies.com so we can evaluate the issue and make it right.
🚫 Items That Cannot Be Returned
Certain items are not eligible for returns, including:
Perishable goods (food, flowers, plants)
Custom products (special orders, personalized items)
Personal care goods (beauty products)
Hazardous materials, flammable liquids, or gases
Unfortunately, we do not accept returns on sale items or gift cards. If you have concerns about your specific item, please contact us before making a return request.
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🔄 Exchanges & Refunds
For exchanges, the best way to get what you want is to return your original item, and once the return is accepted, make a separate purchase for the new item.
For refunds, we will notify you once we have received and inspected your return. If approved, your refund will be processed automatically to your original payment method. Please note that it may take several days for your bank or credit card provider to process and post the refund.



Sex Toys
- Silicone: High-quality, medical-grade silicone is a popular choice for many adult toys because it’s body-safe, hypoallergenic, and non-porous, meaning it doesn’t harbor bacteria. Silicone products are soft, flexible, and provide a skin-like feel, making them comfortable and safe for intimate use.
- ABS Plastic: Often used in rigid parts of toys, such as handles or cases, ABS plastic is durable, non-toxic, and body-safe. It's also non-porous and easy to clean, making it a preferred material for certain toys.
- TPE/TPR (Thermoplastic Elastomers/Rubbers): These materials offer a soft and flexible feel, similar to silicone, but may be porous, meaning they’re more likely to harbor bacteria. TPE and TPR are usually used in lower-cost items, though they aren’t as long-lasting or hygienic as silicone.
- Glass: Borosilicate glass, which is highly durable and shatter-resistant, is sometimes used in high-end sex toys. It’s non-porous, hypoallergenic, and compatible with all types of lubricants, providing a unique, firm experience.
- Metal (Stainless Steel): Stainless steel is commonly used in toys where weight and firmness are desirable. It’s non-porous, body-safe, and can be used with any lubricant.
- Jelly/Rubber (PVC): While still available, jelly or PVC materials are less common in modern, quality sex toys due to concerns about phthalates and other potentially harmful chemicals. Many reputable brands now avoid these materials in favor of safer, non-toxic alternatives.
2. Lingerie
- Lace and Mesh: Lace and mesh are commonly used for their aesthetic appeal in lingerie, offering a delicate, sheer appearance. Lace is often made from nylon, polyester, or spandex blends to provide elasticity and durability.
- Silk and Satin: Higher-end lingerie may use silk or satin fabrics for a luxurious feel against the skin. While silk is natural, breathable, and soft, satin is often a polyester-based, cost-effective alternative that provides a similar smooth texture.
- Cotton: Often used in lingerie linings or parts of garments that touch the skin, cotton is breathable, hypoallergenic, and ideal for sensitive areas. Some products may use organic cotton for eco-conscious shoppers.
- Nylon and Spandex Blends: Many lingerie items, especially stretchy or body-contouring pieces, are made from nylon and spandex blends for comfort, elasticity, and durability.
3. Bath and Body Products
- Natural Oils (e.g., Coconut Oil, Jojoba Oil): Natural oils are commonly used in massage oils and body products due to their skin-nourishing properties. They provide hydration, lubrication, and a pleasant feel for intimate products.
- Aloe Vera: Known for its soothing and moisturizing qualities, aloe vera is often used in body mists, lotions, and even some lubricants for its gentle, skin-friendly properties.
- Glycerin: A common ingredient in personal lubricants and body care products, glycerin is a humectant that helps retain moisture. However, it can be problematic for some individuals, as it may increase the risk of yeast infections in sensitive areas.
- Essential Oils and Fragrances: Many bath and body products include essential oils like lavender, eucalyptus, or chamomile for their aromatic and soothing properties. Synthetic fragrances may also be used, although these are sometimes avoided by people with sensitive skin.
- Paraben-Free Preservatives: To extend shelf life and maintain product safety, paraben-free preservatives are often used, especially in water-based products like lotions or body mists.
4. Lubricants
- Water-Based: Water-based lubricants are versatile, safe to use with most toys and condoms, and easy to clean up. They often contain ingredients like glycerin, aloe vera, and cellulose to improve glide and consistency.
- Silicone-Based: Silicone-based lubricants provide long-lasting slickness and are ideal for water play since they’re not water-soluble. They work well with non-silicone toys and are body-safe, though they can leave a residue.
- Hybrid Lubricants: Hybrid lubricants combine water and silicone for a balanced texture that’s longer-lasting than water-based alone but still easy to clean. They are often compatible with most toys and are a good middle ground.
- Oil-Based: Oil-based lubricants provide a thicker, moisturizing experience but are not compatible with latex condoms and may not be recommended for internal use due to potential bacterial growth.
5. Bondage Gear and BDSM Kits
- Leather and Faux Leather: High-quality BDSM gear often uses leather for its durability and aesthetic appeal. Faux leather or vegan leather options are available for customers who prefer animal-free materials.
- Silicone and Rubber: Some restraint or bondage items use soft, flexible silicone or rubber for a more comfortable fit. These materials are generally body-safe and easy to clean.
- Metal (Stainless Steel): Metal is used in items like cuffs, chains, and hooks for strength and durability. Stainless steel is often chosen for its hypoallergenic properties and sleek appearance.
- Nylon and Cotton: These materials are common in softer bondage items like ropes, straps, and blindfolds. They provide strength without discomfort, making them popular choices for beginners.
Key Points Summary:
Stuffgoodies emphasizes body-safe, non-toxic materials for customer safety and comfort:
- Sex Toys: Medical-grade silicone, ABS plastic, stainless steel, glass, and in some cases, TPE or TPR.
- Lingerie: Lace, mesh, silk, satin, cotton, and nylon/spandex blends.
- Bath and Body: Natural oils, aloe vera, glycerin, and paraben-free preservatives.
- Lubricants: Water-based, silicone-based, hybrid, and oil-based options.
- Bondage Gear: Leather, faux leather, silicone, rubber, stainless steel, nylon, and cotton.
We ship worldwide from Stuffgoodies! Orders are processed and shipped within 24 hours (Monday to Friday), with shipping costs calculated at checkout based on your location and the product weight. Delivery times can vary depending on the destination, shipping carrier, and method, ranging from 5 to 30 days. You'll receive a tracking number to follow your package's journey.
Please note: We currently do not ship to Russia. Additionally, customs delays may impact delivery times, but our packaging remains discreet for your privacy.
Shipping times from Stuffgoodies vary depending on your location, chosen shipping method, and carrier. Generally, orders take between 5 to 30 days for delivery. At checkout, you’ll receive an estimated delivery time based on your address and preferred shipping option. Once your order ships, you'll receive a tracking number to monitor its progress.
Please keep in mind that customs processing times may affect delivery, though we strive to ensure timely arrival.
Currently, Stuffgoodies does not offer free shipping. Given the rising costs of shipping, fuel, and global supply chain disruptions, maintaining free shipping would impact our ability to provide reliable and timely delivery. Additionally, customs fees, tariffs, and fluctuating trade policies have introduced unpredictable costs, especially for international shipments.
Instead, we focus on offering transparent shipping rates based on your location and order weight, ensuring you receive dependable service at the best possible rate. By charging for shipping, we’re also able to prioritize quality carriers, environmental sustainability, and continue offering competitive prices on our products.
Questions? Send us an email
Contact infomation
Stuffgoodies LLC
- 1968 S Coast Hwy. 140, Laguna Beach California 92651, United States
- + 6573632397
- stuffgoodies@stuffgoodies.com
We'll get back to you within 24 hours—guaranteed!
If your aren't perfect, return them within 30 days for a full refund.
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First time customer
10% off your first order
Simply enter code
Minimum purchase $20
10% off your first order